FAQs

FREQUENTLY ASKED QUESTIONS ABOUT OUR ONLINE GLASSES

What types of glasses do you sell?

We sell a wide range of glasses in our online store, including sunglasses, prescription glasses, reading glasses and screen protectors.

What care measures do you suggest for glasses?

To keep your glasses in good condition, we recommend cleaning them regularly with a microfiber cloth and storing them in the case when you're not wearing them. Avoid exposing them to extreme temperatures or dropping them.

Can I order glasses that are out of stock or in a different color?"

Certain! Possibility upon request to order eyeglasses or sunglasses even if finished or if desired in colors other than those available in stock in the warehouse

How do I choose the right frame for my face?

We have a depiction of the sizes available on our website to help you select the perfect frame for your face.

How does the order process work?

Every order and package is prepared by us with the utmost attention and attention to detail with the addition of accessories for an unparalleled experience while simultaneously offering very fast shipping all over the world.

The order process is simple. Choose the glasses you want, add them to the cart and complete the purchase. Subsequently, we will process the order and ship it.

How can I track my order?

With our affiliated couriers providing the tracking code immediately afterwards to be able to monitor the shipment at any time.

What are the shipping times?

We rely on DHL affiliated couriers. Shipping times in Italy and Europe take place within 24/48 hours while 3 to 6 days in the rest of the world.

Can I return or exchange glasses if I don't like them or they don't fit?

Yes, we offer a 15 day return policy after purchase. If you don't like or don't fit the glasses, you can return or exchange them by following our return guidelines.

How can I contact customer service?

You can contact our customer service by email at info@otticaizzo1970.com or by calling our customer service number +39 0824834769 . We are available to answer your questions and doubts

  • SHIPPING WORLDWIDE

    Available for all online orders from our boutique.

  • GLASSES CARE

    A simple care guide to help you extend the life of your frames and lenses.

    Browse the Guide 
  • HOW TO MEASURE YOUR FRAME

    Help to understand detailed measurements on product pages